SMS Terms and Conditions
Welcome to Shades & Design Studio. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not engage with our services.
Consent for SMS Communications
By providing your consent to receive SMS communications, you acknowledge and agree to receive text messages from Shades & Design Studio at the phone number you provide.
Types of SMS Communication
If you have consented to receive text messages from Shades & Design Studio, you may receive messages related to the following:
- Billing inquiries
- Appointment reminders
- Follow-up messages
- Updates regarding your orders
- Delivery services
- Promotions or marketing offers
Example: "Hi [First Name], this is Samar from Shades and Design Studio. Thank you for reaching out. I’d be happy to assist you with your window treatment or outdoor project. Feel free to reply to this message or call me at 954-636-4117 if you have any questions or would like to discuss the details. Reply STOP to opt out of SMS messaging"
Message frequency
Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per week related to your service and billing inquiries, appointment reminders, follow-up messages, and updates regarding your orders, delivery services, promotions or marketing offers.
Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method
You may opt-in to receive SMS messages from Shades & Design Studio in the following ways:
- By submitting an online form
Opt-out Method
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly at samar@shadesanddesignstudio.com or 954-636-4117 to request removal from our messaging list.
Help
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by contacting us.
Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures
- Message and data rates may apply.
- You can opt-out at any time by texting "STOP" to the number from which you received the message.
- For assistance, text "HELP" at 954 636 41174 or visit our Privacy Policy or Terms & Conditions pages.
- Message frequency may vary
how we handle your phone number
Collection and Use of Your Phone Number for SMS
- Your phone number is collected when you opt-in to receive SMS communications from Shades & Design Studio.
- SMS communications are used to send updates about your account, provide reminders, notify you about relevant transactions, and deliver promotional offers.
Your Rights and Choices
- You may opt out of receiving SMS communications from Shades & Design Studio at any time by replying with STOP to any text message.
- After opting out, you will no longer receive SMS communications but may still receive essential notifications related to transactions or your account.
Third-Party Sharing
We do NOT share your phone number collected for SMS purposes with any third parties or affiliates for marketing purposes.
Data Retention for SMS Communications
Your phone number and SMS communication data will only be retained for as long as necessary to provide the Service and fulfill legal or regulatory requirements.
Limitations on Use
SMS communications are limited to purposes directly related to your use of our Service, including account updates, reminders, and promotional offers.